Customer service is a top priority at our company. We work hard to make sure each and every customer is happy with their experience. Our reviews reflect that commitment to quality service.
If you’re looking for a company that puts the customer first, then you’ll want to consider doing business with us. We’re confident that you won’t be disappointed!
Granite countertops fabrication and installation in Chicago region by Factory Plaza
We had a fantastic experience with Factory Plaza from the minute we walked into the showroom. We had looked at several other places; Factory Plaza was far and away the best place for cost, for design and selection, and for service. Anna worked with us in the office to design our countertops, select our granite slab, and select our sink. We very much enjoyed working with her. She scheduled two appointments for us in our home: one to measure the project, and another to complete the installation. The person who came out to take measurements was prompt and efficient. The two workers who came out ten days later to install the granite and sink were very professional, prompt, and did an amazing job. We are very pleased with the results and with our overall experience. We have recommended Factory Plaza to our daughter for her kitchen remodel, and will be returning ourselves when we are ready for our next project. Glen Ellyn, IL, Pam T. see more at: https://pro.homeadvisor.com/ratings/?template_id=40172&todo_id=1349816637&entityID=27993878&entityHash=27993878_se747dfe45337c5ad3865cfe315185765&entry_point_id=26520549
Factory Plaza is incredibly organized, professional and experienced company. I have an excellent team of staff who performed their work very carefully, while ensuring the cleanliness of the apartment. The work performed by the staff of the company have always been and are performed very reliably, with extreme care and precision, both at the stage of preparing the calculation and measurement of work, as well as during their execution. We are very pleased to be working with Factory Plaza and sincerely recommend their services to all interested parties, considering that nowadays it is very difficult to find such a professional and honest company. – See more at: http://www.bbb.org/chicago/business-reviews/granite/factory-plaza-in-bensenville-il-88378988/customer-reviews#sthash.OQpxV9QK.dpuf
Very professional and courteous people, the service and installation process was smooth. I love the exotic granite countertops installed in my kitchen. They are beautiful. They have a lot of different color slabs to choose from in their huge warehouse and the prices for granite countertops are best. Review by Marsha J. in Crystal Lake, IL
The crew and staff was great, very professional. Excellent installation job. Thank you for a great service and the beautiful granite countertops. A pleasure to do business with you. Very satisfied customer. Excellent job! Tomas D, Barrington
The installers were very friendly and helpful. They answered any question we asked. Very good quality work. Fast, efficient and friendly team. Best service ever! We will highly recommend you to everyone we know Ray and Roseanna I, Skokie.
Knowledgeable workers, excellent installation job. The installers took extra care to make the tops fit perfectly, they were neat and knowledgeable about the work. We are very satisfied about your granite and the work. Mike, Chicago
My kitchen looks beautiful again! New countertops really make a difference. The crew was very polite, helpful and professional. The guys did a very professional job and were great to work with. I will definitely work with you again and recommend to friends and family. Susanne, Downers Grove.
Thank you for the beautiful granite counters. The installation process was very professional and clean. The service was outstanding and fast. The installers were on time, very careful and skilled. Your workers are excellent. Awesome job Veronica M, Chicago.