Countertops Warranty

Warranty Terms:

Factory Plaza, Inc. warrants to the owner that at its option will repair or replace, without charge, a countertop piece installed by our company if it fails due to any manufacturing defect, except for damage caused by chemical, food or beverage stains or physical abuse and the total order had been paid in full. This warranty is limited solely to the repair or replacement, including required labor charges of the countertop piece.

This warranty does not cover countertops that have been moved from their original installed location, and it does not cover the natural characteristics of stone, which include, but are not limited to, color variations, water lines, or surface marks. This warranty also does not cover damage to your countertop caused by items out of our control, such as house settlement, not leveled cabinets, fires, tornados, or other acts of nature.

No implied or expressed warranty of merchantability or fitness for any particular purpose is covered by this warranty except as expressly stated herein. Factory Plaza, Inc. shall not be liable for any loss or direct, incidental, or consequential damages arising out of the use or inability to use your granite countertop.

Factory Plaza, Inc